Our History

The IBC is the Department of the Interior’s Shared Services Provider, offering business solutions to create efficiencies and economies of scale for Interior and other federal agencies.

Our origins span more than 35 years, culminating in the 1999 merger of three Interior service centers: the Bureau of Reclamation's Denver Administrative Service Center, the U.S. Geological Survey's Washington Administrative Service Center, and the Office of the Secretary's Interior Service Center. This merger realized Interior’s vision of a centralized organization capable of delivering shared services, improving operational efficiency and effectiveness, and achieving economies of scope and scale. The consolidation aimed to:

  1. Provide a more unified approach to service delivery.
  2. Improve administrative operations.
  3. Reduce administrative costs through economies of scale.
  4. Expand the customer base by attracting other federal customers.

In 2001, the President's Management Agenda established cross-servicing as a key and lasting initiative in the management of federal agencies. In response, OMB launched the Lines of Business and Centers of Excellence in 2005 to replace costly, redundant service delivery across federal agencies. The IBC was selected through OMB's competitive process as a Center of Excellence in both the Financial Management and Human Resources Lines of Business.

For more than 35 years, the IBC has supported Departmental offices, Interior bureaus, and federal agencies by providing a diverse yet integrated set of business solutions. Our government workforce—dedicated professionals with deep knowledge of federal business practices—combined with our ability to leverage government and commercial best practices, enables us to serve more than 150 government offices and agencies.

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