Contact our Offices

Trust Beneficiary Call Center

Staff at the Trust Beneficiary Call Center can provide IIM account updates, disbursement information, check the status of a request, explain quarterly benefits, and more.

Phone 

(888) 678-6836

Email

tbccmail@btfa.gov

Mailing Address

Bureau of Trust Fund Administration
Attn: TBCC
PO Box 26928
Albuquerque, NM 87125

Toll-Free Hours of Operation 

  • Monday to Friday - 9 am to 4:30 pm (Mountain Time). 
  • Closed on Saturday and Sunday.

The call center closes for the following holidays:

  • New Year's: 01/01/24
  • Martin Luther King, Jr. Birthday: 01/15/24
  • Presidents' Day: 02/19/24
  • Memorial Day: 05/27/24
  • Juneteenth National Independence Day: 06/19/24
  • Independence Day: 07/04/24
  • Labor Day: 09/02/24
  • Indigenous Peoples' Day: 10/14/24
  • Veterans Day: 11/11/24
  • Thanksgiving: 11/28/24 (the call center will also close at 2:30 pm on 11/27/24)
  • Christmas: 12/25/24
  • New Year's: 01/01/25

Searching for local help?

Use this list to find out which BTFA office serves your Tribe.

 

Regional Offices

Southern Plains, Eastern Oklahoma & Eastern

Great Plains & Midwest

Navajo & Southwest, Pacific & Western

Rocky Mountain, Alaska & Northwest

Administrative Offices 

Bureau of Trust Funds Administration  
P.O. Box 26928 
Albuquerque, NM  87125 
888-678-6836

Related Federal Offices

Federal Indian Minerals Offices
6251 College Blvd, Ste B
Farmington, NM 87402
800-238-2839

Indian Energy Service Center
13922 Denver West Parkway, Building 54, Suite 300
Lakewood, CO 80401
720-595-2034

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